Return and Refund Policy

MODIFY OR CANCEL YOUR ORDER

You have 24 hours after placing your order to make any changes or cancellations. Contact our customer support team here. 

After 24 hours, it will be too late to make any changes to your order as it will already be in production.

 

DAMAGED AND FLAWED ITEMS

At Muscle Hoodies, we do our best to ensure product quality and order accuracy.

In rare instances, you may receive a damaged item, poor-quality printing, or an incorrect product. When this happens, we’ll replace or refund your purchase to ensure your 100% satisfaction.

If this happens to you, please contact our customer support team here and send us a clear photo of your item with a brief description of the issue. You may also reach out to us via Instagram DM or email musclehoodiez@gmail.com

Depending on the issue we will send you a replacement order or a refund. 

Note: Depending on your bank and payment methods, refunds may take 5-10 business days to process.

 

ORDER NOT RECEIVED

If you haven't received your Muscle Hoodie items 60 days after placing your order, please contact our customer support team at musclehoodiez@gmail.com, or contact us online. 

We’re here to help, so don’t hesitate to reach out to us.

 

RETURNS

Here at Muscle Hoodies, we want to make sure you love your order and if for any reason you’re not fully satisfied, we’re here to make things right. As long as you contact us within 30 days of receiving your order, we’ll provide a solution.

Please contact our customer service team here

Or send us an email at musclehoodiez@gmail.com 

REFUND

If your not satisfied with your item(s), please contact us here , DM us on Instagram, or email us at musclehoodiez@gmail.com with the reason, within 30 days from receiving your order. We will take each case independently and offer a replacement order or a refund depending on the issue.